Ingredients:
We offer a 30-day money-back guarantee on our teas*.
Yes! You hear it right. If you're not satisfied, I'm not satisfied. That's why I'll happily give you your money back on any of the Kebaya Tea's loose tea product range (excluding accessories). However, I do ask that if you are potentially allergic to any of the products, please do not order the product as the money-back guarantee will not apply.
All I ask is that you give Kebaya Tea a go and if you are not completely happy, simply contact us within 30 days from the date of delivery and I'll gladly refund you. I will need the items to be returned to us.
Please see full details here.
Cheers
Jessie
*This is applicable to our teas only. Due to hygiene reasons, we are unable to accept returns on pillowcases, eye masks and tea strainers. Thank you for your understanding.
Yes! We do offer free standard shipping on Australia orders over $65.
Standard shipping is capped at $8.95 on all orders in Australia under $65.
Orders are usually dispatched the next working day.
Due to delays in the shipping network, please allow up to 7 working days for orders to arrive or more if you are in a regional area.
Once an order has been shipped, you will receive an email notification with a tracking number.
Express shipping is currently available in Australia for $15.
Please note that due to delays in the shipping network, express orders may still take up to 5 working days to arrive and more for regional areas of Australia.
Yes! The rates are calculated at the checkout based on the weight of the total order. Shipping is via Australia Post and may take up to 10+ working days to be delivered. For more details about international shipping, please click here.
Please note that customs and taxes are payable by the purchaser where applicable.
We ship to the following countries:
We offer a 30-day money-back guarantee on our teas.
Yes! You hear it right. If you're not satisfied, I'm not satisfied. That's why I'll happily give you your money back on any of the Kebaya Tea's loose tea product range (excluding accessories). Please do check the ingredients for any potential allergens. We request that you do not order the products if you may potentially be allergic to it. This guarantee does not cover refunds due to allergies. Thank you.
All I ask is that you give Kebaya Tea a go and if you are not completely happy, simply contact us within 30 days from the date of delivery and I'll gladly refund you. I will need the items to be returned to us.
Shipping costs are non refundable.
Due to hygiene issues, the following items are non-refundable (unless faulty):
- pillowcases
- eye masks
- tea strainers
Refunds can only be issued to the method that was used to pay for the order and all you have to do is arrange for the products to be shipped back (at your cost) and you'll receive your refund. Only items returned will be approved for a refund.
Please ensure that you use a trackable service as I can't guarantee that I will receive your returned item.
Please contact us here, to initiate a return.
Thank you
Jessie x
